FAQs on Synchrony Credit Cards, Apps, and More | Synchrony (2024)

Our thoughts are with those affected by recent natural disaster. We are here to help customers who've been impacted and contact us by evaluating:

  • waiving of certain fees
  • increases in credit limits on their cards to help with additional,necessary purchases

In times like these, people come together to help those in need. At Synchrony, it’s our job not only to help our customers every day – but also when disasters like these strike.

FAQs on Synchrony Credit Cards, Apps, and More | Synchrony (2024)

FAQs

Can I add multiple accounts to my synchrony app? ›

You can connect up to 5 external accounts to your Synchrony Bank accounts, so you can make transfers. To link an external account, sign in-to your account at SynchronyBank.com or the Synchrony Bank mobile app, or call us at 1-866-226-5638.

What are the cons of Synchrony? ›

The cons of banking with Synchrony include no physical locations, no checking accounts, and limited services and products beyond banking.

Why can't I access my synchrony account? ›

What if I'm still having login issues? Contact us by phone at the number on the back of your card. Once you have validated your identity and listened to your account summary say, “Online Assistance” to hear a review of the steps needed to register and login to your account.

Does Synchrony have an app for credit cards? ›

Download the MySynchrony App today to securely manage the same credit card accounts that you manage on Synchrony.com quickly and conveniently! For Synchrony Bank Savings accounts, please visit our Synchrony Bank App. With this mobile app you will be able to: Manage your Synchrony issued credit cards in one place.

Can I link all my synchrony credit card accounts? ›

If you have more than one Synchrony credit card account, you will have the opportunity to include any or all of those accounts in this one-time registration.

How many Synchrony accounts can you have? ›

There's no limit on how many Synchrony credit cards you can have. The exact number will be based on factors such as your existing debt obligations and income. If the issuer considers you won't be able to repay what you owe, it won't approve you for a new account.

What is the controversy with Synchrony Bank? ›

Synchrony Bank ordered to pay more than $3 million to resolve civil enforcement action involving frequent or harassing calls to consumers.

What is the lawsuit against Synchrony Bank? ›

The Action alleges that Synchrony falsely represented that its consistent and disciplined underwriting practices had led to a higher quality loan portfolio than those of its competitors, but that, in truth, Synchrony relaxed its underwriting standards and increasingly offered private-label credit cards to riskier ...

Is Synchrony Bank owned by Chase? ›

More about Synchrony: Synchrony Bank is owned by Synchrony Financial, a Stamford, Connecticut-based consumer financial services company.

How financially stable is Synchrony Bank? ›

Synchrony Financial has the Financial Strength Rank of 4.

GuruFocus Financial Strength Rank measures how strong a company's financial situation is.

How can I view all my synchrony accounts? ›

How to See All Synchrony Credit Cards Opened in Your Name. Through Synchrony Bank. Log in to any of your Synchrony Bank credit card accounts and go to "Account Manager." All of your other Synchrony card accounts should be listed there. You can also call Synchrony's customer service at (877) 295-2080.

How secure is Synchrony? ›

We take care to proactively protect you on a number of fronts: we use secure technology across our platforms, and encrypt all information to ensure privacy and security. As an additional security measure, you should register and login to access your account online.

How do I add all my synchrony accounts in the app? ›

First, log in at synchrony.com or through the MySynchrony Mobile App with your user name and password. You can then add or delete bank accounts by tapping the Profile menu and selecting Banking Information.

How do I check Synchrony app? ›

You can check your Synchrony Bank credit card application status online or by phone at (866) 419-4096. It should only take a few minutes to find out whether your Synchrony Bank application is approved, denied, or pending.

How do I check the balance on my synchrony card? ›

To check your Synchrony Premier Card balance, log in to your Synchrony Bank account online or call credit card customer service at 1-844-406-7427. It's also possible to check your Synchrony Premier Card balance through the Synchrony Bank app.

How can I see all my synchrony accounts? ›

How to See All Synchrony Credit Cards Opened in Your Name. Through Synchrony Bank. Log in to any of your Synchrony Bank credit card accounts and go to "Account Manager." All of your other Synchrony card accounts should be listed there. You can also call Synchrony's customer service at (877) 295-2080.

Can you use the same credit card for multiple accounts? ›

With many issuers, yes. It is possible to have two (or sometimes even more) active accounts of the same credit card. Why might you want two of the same card?

Can you have 2 checking accounts on the same card? ›

Can You Link Up Multiple Accounts to One Debit Card? It is possible to link and sync two or more deposit accounts with the same bank to one debit card. But, like all things personal finance, it all depends very much on your bank, their rules, regulations, and capabilities.

Can you have 2 credit cards with the same provider? ›

Terms apply; see the online credit card application for full terms and conditions of offers and rewards. Yes, you can have more than one card from a single company or bank; however, the extra account carries both pros and cons.

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